Performs data entry for the Child Care Resource & Referral Program. Promotes and completes reservations for Child Care Resource & Referral Professional Development Events. Supports the membership and service goals of the Child Care Resource and Referral Program.
Promotes and completes reservations for Child Care Resource & Referral Professional Development Events.
Ensures client professional development event calls are answered within one working day and related requests are met.
Utilizes Salesforce data system to ensure accurate membership records.
Supports the membership and service goals of the Child Care Resource and Referral Program
Actively participates in ensuring the program is Quality Assurance Certified in best practices.
Actively pursues knowledge of linguistic, racial and ethnic populations in SDA to address that population’s needs.
Outreach to businesses and community organizations.
Helps implement special grant-funded projects as assigned.
Keeps records of client contacts and compile service statistics for reports to funding sources.
Evaluates and interprets records of contacts to help identify client needs and update services.
Establishes and maintains community contacts to support CCR&R child care recruiting efforts.
Promotes sales of memberships and services.
Consults and participates in cooperative planning with other CCR&R program staff to meet common goals of the division.
Attends staff meetings and team activities.
High School diploma or equivalent.
Proficiency with Microsoft Office Suite.
Related experience in data entry and customer service, one year minimum experience preferred.