Family Advocate

Supports full enrollment and program compliance through recruitment and enrollment activities. Builds relationships with families that enable successful needs assessments and goal setting. Develops a comprehensive understanding of services and resources available in the community. Connects families with appropriate services and resources in the community based on family needs and goals through a case management approach. Seeks new services and resources to support family needs and goals. Maintains records of children and families. Supports center events and record keeping as directed by Early Childhood Manager. Provides services in the family home or the assigned center. Supports families during required, requested or mandated meetings.

• Actively participates in the community outreach and recruitment process.
• Completes all enrollment requirements for a child entering the Program, and maintains competed waiting list to enroll children in the program immediately when vacancies occur.
• Calculates and verifies income eligibility on all enrollments.
• Helps parents make appointments for necessary health care for children.
• Attends monthly case reviews and helps plan services to meet children's social service needs.
• Follows up with parents and documents conversations in Child Plus about the child/family progress and/or needed services.
• Communicates with teachers regarding any concerns for the child. Communicates with Family Educators for dually enrolled families to conduct Family Team Meetings (FTM).
• Assist in identifying and formulating new community partnerships and resources that support family needs and Family Partnership agreement.
• Develop an aggregate of social services within the community to be shared with families and staff.
• Empowers and encourages families to make sure of all identified community resources.
• Works as a team with the Early Childhood Manager, Teachers and additional agency staff.
• Meet all health requirements of the center .
• Provide flexible services to families (day, evening).
• Documents all family services the FA has provided as they occur in Child Plus and keeps Children's files current.

• Bachelor’s degree in Social Work or related field. 
• One to year experience with children and families. 
• Office and computer knowledge required. 
• Strong verbal and written communication skills.
• Demonstrated interpersonal skills preferred and ability to respond effectively in human service situations preferred.
• Bilingual (English/Spanish) preferred.
• Pre-employment drug screen and background check required. 
• The employee must regularly lift and/or move up to 30 pounds for various classroom and event needs or put a child on a changing table.